Privacy Policy

Rita Zafran Sdn. Bhd. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide while using our website. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following types of personal information when you visit our site or make a purchase:

Personal Information: Name, email address, phone number, shipping and billing address.
Payment Information: Credit/debit card details and transaction data (processed securely through our payment gateway).
Device Information: IP address, browser type, and operating system.
Behavioral Data: Pages visited, time spent on our website, and purchase history.

2. How We Use Your Information

We use your information for the following purposes:

To process orders and manage transactions.
To communicate order updates, shipping details, or promotional offers.
To improve website functionality and customer experience.
To comply with legal obligations or resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted third parties in the following scenarios:

Payment Gateways: To process transactions securely.
Shipping Providers: To deliver your orders.
Legal Authorities: If required by law or to protect our rights.

4. Data Security

We implement strict security measures to protect your personal data against unauthorized access, disclosure, or destruction. These measures include encryption, secure servers, and regular audits.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us analyze site traffic and tailor content. You can disable cookies through your browser settings, but this may limit certain website features.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request corrections or updates to your data.
Request deletion of your data (subject to legal or business requirements).

To exercise these rights, contact us at info@ritazafran.com.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

9. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

Email: info@ritazafran.com
Phone: (60) 12 358 7673