Terms and Conditions
Welcome to Rita Zafran Sdn. Bhd. ("we," "our," or "us"). By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.
1. General
- These terms govern your use of our website and any purchases made through it.
- We reserve the right to update or modify these terms at any time without prior notice.
2. Eligibility
- You must be at least 18 years old to make a purchase.
- By placing an order, you confirm that the information you provide is accurate and complete.
3. Orders and Payment
- All prices are listed in MYR and include applicable taxes unless stated otherwise.
- Orders are subject to availability. In case of stock shortages, we will notify you and issue a refund if applicable.
- Payment must be made in full at the time of purchase using one of our approved payment methods.
4. Shipping and Delivery
- We ship orders to the address provided during checkout. Please ensure accuracy to avoid delays.
- Estimated delivery times are for reference only. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
- Risk of loss passes to you upon delivery of the order.
5. Returns and Refunds
- Please refer to our Return and Refund Policy for details.
- All sales are final unless otherwise stated in the policy.
6. Intellectual Property
- All content on our website, including images, text, and trademarks, is the property of Rita Zafran Sdn. Bhd. or its licensors.
- You may not copy, reproduce, or use any content without our prior written consent.
7. User Responsibilities
- You agree to use our website only for lawful purposes.
- You must not engage in activities that harm or disrupt our website, other users, or our operations.
8. Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our website or purchase of our products.
- Our liability is limited to the total value of your purchase.
9. Governing Law
- These terms are governed by the laws of Malaysia. Any disputes will be resolved in the jurisdiction of Selangor.
10. Contact Information
For questions or concerns about these terms, please contact us:
- Email: info@ritazafran.com
- Phone: +(60) 12 358 7673